SHIPPING INFORMATION:

Please inspect all shipment before signing for them.
ORDERING & SHIPPING 


ORDER INFORMATION:

To order, please call our Sales Office @ 954-742-7199. or  FAX 954-742-6446 
When placing an order, we would need the following information: product number or code, quantity, color of vinyl or fabric if necessary, finish of wood or metal, required height for seat or base, size (for table tops), Formica color (for tables) and other pertinent details.  We will then calculate your total order plus shipping charges based on quantity, weight and shipping destination.  For orders going to Florida, sales tax of 7% will be applied (if you are not tax exempt).

PAYMENT:

Deposit of 50% is required before processing an order.   All balances must be paid in full previous to shipping. Credit card payments are available.  However, based upon our competitive pricing we prefer whenever possible Cashier's check; Company check.

PRODUCTION TIME:

Production of your order would take from 2 days to 3 business weeks (weekends not included) depending on the quantity and description of your order and stock availability.  Production will begin upon receipt of 50% deposit.

DELIVERY, FREIGHT, OR TRANSPORTATION:

Once production of your order is completed, delivery can be arranged.  Delivery or transportation time is normally 5 to 10 business days, depending on the destination (day of pick up, weekends and holidays not counted).   Deliveries outside the nearby 48 states will take longer.  Please specify if the destination has a lift gate or not (lift gate is a factor in the delivery cost.)

REMEMBER:  

Please call our office for freight rate. Our furnishings are shipped direct from our factories/importers. We offer the low rates from our freight carrier's for your business; however, its impossible to offer freight cost on our web site itself without:
 knowing the quantites per products; class; total weight; plus, zip code end destination point.

Customer should advise us on preferred shipping method or company.  If no carrier is named, Decor-N-More Hospitality Furnishings reserves the right to ship by any method deemed appropriate and will not be responsible for the freight charges.  Delivery dates from freight carriers are considered approx. estimates, and orders that arrive later than the scheduled date are free from penalties.  Delivery date is subject to stock availability; manufacturing time, and freight pick up. Decor-N-More Hospitality Furnishings is not responsible for late delivery; delays are just part of the freight transportation industry; late pickups, accidents, weather conditions, trucks breaking down, or other natural causes are beyond our control. 

 Decor-N-More works diligently with factories to control the manufacturing, and getting products out the door quickly; however, we have discovered that no matter how diligently we have tried to control, and monitor on-time freight deliveries for our customers with follow ups, and phone calls to freight companies; we have failed.  Therefore, we will only offer our services to help to try monitor.

CANCELLATION AND CHANGES:

Once Decor-N-More Hospitality Furnishings receives an order, it is fully binding and not subject to cancellation or changes by the customer.  In the rare case where Decor-N-More Hospitality Furnishings approves a cancellation or change, the customer will be held responsible and liable for all costs incurred. Change or cancellation done verbally is not enough.  A change or cancellation is only honored when done in writing, with Decor-N-More Hospitality Furnishings consent.   

ONE-YEAR WARRANTY:

All items supplied by Decor-N-More Hospitality Furnishings factories and importers are warranted one-year from workmanship with normal use and service from the factory from the date of the original invoice.  The warranty does not include upholstery materials.  The warranty does not apply to any products that have been misused, neglected, vandalized, altered or repaired.  Decor-N-More Hospitality Furnishings will not be liable for any loss, damage, or injury to persons or property after the products have been received, inspected and found to be in good condition and meeting the customer's requirements.  Any warranty not explicitly stated herein are excluded and disclaimed by Decor-N-More Hospitality Furnishings without any limitations.

RETURNS:

Returns are not allowed except prior agreement with Decor-n-More Hospitality Furnishings and are subject to factories 25-40% re-stocking fee. Cost of pick-up and re-delivery of the items is also at the customer's expense.  Unauthorized returns will be refused and sent to the customer freight collect.

CLAIMS:  Of all the information on this page none are as pertinent as this.

The carrier (freight or trucking company) is responsible for the safe delivery of goods.  Therefore all claims for loss, shortages or damage should be directed at the carrier.  It is the customer's responsibility to check any damages or shortage on the carrier¡¯s bill of lading upon delivery.  The customer is advised not to sign on the bill of lading if there is damage or shortage.  Check the items first before signing.  Once you sign and then report damage or shortage, the carrier might refuse to honor your claim. 
We will assist the customer in settling claims, but we are not responsible for damage in transit.  

RETURNED CHECKS:

The customer will be charged an additional $20 for any check given to Decor-N-More Hospitality Furnishings and returned by the bank for any reason.  Our company works diligently with customers to  help them to receive their merchandise quickly. Most times the checks do not clear the bank as customer receive merchandise.  This is based upon TRUST. Those that violate our trust will be procecuted to the fullest extent of the law.


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